Foreo Support Center
Find Foreo helps, faqs and knowledge base quickly
How Do I Clean My Foreo Device?
Wash the brush surfaces with soap and water, rinse with clean water and pat dry with a lint-free cloth or towel. Foreo will recommend spraying the device with FOREO's Silicone Cleaning Spray and rinsing with warm water afterwards for optimal results. Allow device to air-dry.
Can I Boil My Foreo Device?
Foreo does not recommend boiling your FOREO device, as this may damage it.
Can I Leave My Foreo Device Outdoors Under the Sun?
Foreo does not recommend leaving your FOREO device outdoors under the sun, as this may damage it.
Can I Wash My Foreo Device In the Dishwasher?
FOREO products can be washed in the dishwasher, as long as the water isn’t very hot.
How Often Should I Charge My Foreo Device?
Battery life varies by product, but generally you should charge your FOREO device only when the LED indicator begins flashing to tell you that the battery is running low.
Can I Use Other Chargers With My Foreo Device?
It is important that you only use the advanced switching-charger supplied with your FOREO product. Attempting to use any other charger (including the chargers supplied with other FOREO products) may damage your device’s battery.
Will My Charger Work In Different Countries If I Use an Adapter?
The input voltage of devices starts at 110 V and goes up to 240 V, so you may use it worldwide with the correct adapter.
Do I Need to Charge My Foreo Device 24 Hours Before My First Use?
Please charge your device before the first use as they may not be fully charged upon arrival.
How Do I Charge My Foreo Device?
Gently insert your USB cable or the cable of your charger into your device’s charging port. When the device is fully charged (after approximately 1 hour) the LED will emit a steady glow.
Also, you can visit Foreo Official Website to get more helps, faqs and knowledge base.
About Foreo
FOREO is not your traditional beauty company. We belong to a category all our own. The LUNA skincare devices have taken the industry by storm, becoming a premium facial care benchmark.
We are not an electric toothbrush brand either, but ISSA signaled perhaps the biggest revolution in dental care for more than half a century. Our recent launch of UFO smart mask device transformed the world of face masks, turning daily routines into pampering rituals. And there’s more to come.