Forzieri Support Center

Find Forzieri helps, faqs and knowledge base quickly

Is It Safe to Use My Credit Card On Forzieri.com?

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Yes, shopping at Forzieri is safe. Forzieri's site employs the latest version of Secure Socket Layer Technology (SSL) to encrypt your information. This means your credit card number is scrambled during the transaction process and, unlike in a traditional store, no human ever comes into contact with your credit card number during the approval process. 

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Is My Personal Information Kept Private On Forzieri?

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Yes, At Forzieri.com, Forzieri consider the information you choose to share with Forzieri personal and confidential. Forzieri will not share, rent, or sell any of your personal information without your express consent. 

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How Can I Cancel My Forzieri Order?

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You can edit or cancel your order via your account interface (My Account) as far as Forzieri has not yet started the processing phase -- this is specified by your order status within your Forzieri account. If the order processing has started already and you request to cancel your order or items on your order, Forzieri will attempt to cancel these items. Forzieri cannot guarantee the order will be cancelled as this depends on the processing status and, if the order has been shipped, shipping charges will not be refunded. Please note an unused item can be returned within 28 days.

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How Do I Change Payment for an Order?

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You can edit or cancel your orders via on-line interface as far as Forzieri has not yet started the processing phase -- this is specified by your order status within your account. Simply enter your account section to change addresses, products and payment method if necessary.

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How Do I Change the Address for an Order?

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You can edit or cancel your orders via our on-line interface as far as Forzieri has not yet started the processing phase -- this is specified by your order status within your account. Simply enter your account section to change addresses, products and payment method if necessary.

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When is My Credit Card Billed?

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Forzieri will charge your credit card once the items are located in stock and the billing information as well as the receiving address are verified. You will not be charged for any item until it is ready to ship out. (unless purchasing a made-to-order item)

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What Type Of Payments Does Forzieri Accept?

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Forzieri is proud to accept American Express, MasterCard, Visa and JCB. We do NOT currently accept debit cards. Forzieri also accepts Wire Transfer. Sorry, no money orders and checks at this time. Forzieri must receive your wire transfer before the merchandise is shipped out.

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How Can I Give Gifts Using Forzieri?

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If you’d like, Forzieri will ship your gift directly to the recipient. During the ordering process, simply enter your name and address as the Billing Address and the recipient’s name and address as the Shipping Address. Item price labels will be removed although, at this time, Forzieri is not able to ship without showing package content value on shipping documents.

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What is Forzieri's Pricing Policy?

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In respect of each brand international distribution policies and country regulations, product pricing may differ based on final country destination. Prices displayed on product page reflect item final price, taxes and customs included and no additional fee will be applied at delivery.

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Also, you can visit Forzieri Official Website to get more helps, faqs and knowledge base.

About Forzieri

Set in charming Florence, Italy, our passionate team of buyers, editors and style experts, backed by decades of experience in the fashion and luxury industry, are given free reign over their creativity.

Curating accessories doesn't come easy. Florence, Tuscany, and the whole Italian peninsula, is the world renown cradle of artisanal manufacturing of premium bags, shoes, jewelry and leather goods for almost every known iconic designer.

Thanks to our strong background in recognizing excellence in style and craftsmanship, we have developed a concept store where the best designers from all over the world could gather into a one-of-a-kind ACCESSORIES ONLY destination.

Journey with us to a place where a magical blend of coveted luxury icons, emerging new talents and gem-like discoveries meld together in an uber-curated selection, bringing the promise of beauty, excitement, and an extraordinary shopping experience.