Gaiam Support Center

Find Gaiam helps, faqs and knowledge base quickly

Does Gaiam Offer APO/FPO Shipments?

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Gaiam does ship to APO/FPO addresses. Please allow up to 3 weeks for delivery. 

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How Long Does the Order Delivery Time?

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Unless an alternate method is chosen, the typical delivery time via FedEx Ground is 5-10 business days. For Shipments to Alaska, Hawaii and U.S. Territories, please allow about 10-15 business days. 

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How Long Does the Time Of Order Shipping?

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In-stock items typically ship within 2-3 business days of order placement. If an item ships directly from the manufacturer, its extended lead time will be stated in the product description.

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Does Gaiam Offer Gift Packaging?

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Gaiam does not offer gift wrapping and packaging options at this time.

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Will I Be Charged for Sales Tax At Gaiam?

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Gaiam will charge sales tax for orders shipping to California, Colorado, Illinois, New Jersey, New York, Ohio, Pennsylvania,Tennessee or Texas. This will automatically be added to your order.

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Which Payment Option Does Gaiam Accept?

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Gaiam accepts Visa, MasterCard, American Express and Discover with a billing address in the United Sates. You may also use a Gaiam Gift Certificate as a method of payment. Enter your gift certificate code in the Billing step of checkout. If you are using a debit card, your bank may deduct or set aside the necessary funds to cover the order for a period of up to 5 business days. Gaiam does not collect payment until the order has been shipped from fulfillment center. Please note that the billing address for your credit card has to be within the United States.

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Does Accept Multiple Shipping Addresses?

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No. Gaiam does not accept multiple shipping addresses for orders placed on Gaiam.com.

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How to Find Items From Gaiam?

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Either enter the product number or keywords for the item that you are interested in purchasing into the search box by clicking the magnifying glass on the top right of the page, next to the shopping cart, or simply browse through categories and use refinements under the “Filter” tab to narrow the results down to products that fit your needs. Click on the image of the item you would like to learn more about to get to the product detail page. Here you will find additional imagery, product description, available colors and sizes, customer ratings, and reviews.

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How to Place an Order At Gaiam?

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Placing an order with Gaiam is easy. Either make your purchase on Gaiam.com or simply call 1-877-989-6321 to place an order with a member of customer care team. Please note that orders cannot be modified after they are successfully submitted.

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Also, you can visit Gaiam Official Website to get more helps, faqs and knowledge base.

About Gaiam

We want to do more—help more, live more, be more active. But the idea that we have to be perfect at everything we do sometimes holds us back. So we at Gaiam try to embrace every part of our perfectly imperfect selves—especially when it comes to yoga. That’s why we make yoga, fitness and wellness products for you, just as you are—from the beginner in you to the expert in you. The real you.

Gaiam (pronounced "GUY-um"), is a fusion of "Gaia"—the name of the Ancient Greek Mother Earth goddess—and "I am.” It means, roughly, “I am the Earth” and is meant to encapsulate a sense of the beautiful interconnectivity of all things. At Gaiam, we believe that by nurturing, protecting and respecting the Earth and everyone and everything that exists here, we enrich our own lives and those of future generations.

Our mission is to use our standing as a leading lifestyle brand to make yoga, fitness and wellness accessible to all.

Gaiam brands include Gaiam for yoga and fitness; Gaiam Restore, focused on wellness; SPRI, focused on fitness. We have a distribution network that consists of about 38,000 retail doors, 18,000 stores within stores, 5,000 category management locations and e-commerce.