Gamiss Support Center

There are absolutely no sales taxes or any hidden charges to pay on the China side when you buy goods at Gamiss.com. But depending on the specific country, some Customs offices charge tax on certain types of imported products at certain item quantities and declared values. Customs offices in other countries do not adopt this practice. You are responsible for finding out the situation in your own country. 

Whatever goods you order from Gamiss.com, Gamiss will ship to you. They will not enforce any rules so it is up to you to make sure that what you are purchasing from us is acceptable to be imported into your country. 

Once Gamiss provides you with the tracking number, you will be able to check the item delivery status online by accessing the website of the relevant shipping company.

Gamiss accepts the following forms of secure payment: 

• PayPal
• Credit Card via Paypal
• Credit Card
• Gift Cards

You can check your Gift Card balance in your account by clicking on the 'Gift Card' section.

Gamiss offers Gift Cards through various forms of promotional activity. 

Please register for a customer account on Gamiss.com, You will get a 10% off coupon. And Sign up for our weekly deals newsletter at the bottom of the website. Some super activities, you'll also get coupons.

• Waiting for payment: You have not yet paid for an order. 
• Pending: Your payment is still pending which means they haven't received it.
• Paid: Your payment has been submitted and we are reviewing it.
• Processing: This usually take 3-7 business days and includes: receiving and allocating stock to your order, quality control for your products and packing.
• Partial order dispatched: Some products of your order have been collected by the shipping company while other products are still being prepared.
• Dispatched: Your whole order has left our warehouse and has been collected by the shipping company.
• Partial order shipped: A part of your order has been shipped out. You will receive your delivery soon. Gamiss will send the remaining products as soon as possible.
• Shipped out: The order has left our warehouse and is being shipped to the address you provided.
• Canceled: Your unpaid order is canceled. You are welcome to reorder at any time.
• Refunded: Your order has been refunded on our side. Please allow time for the transaction to appear on your account.

Gamiss is super quick at processing orders to make sure you get your new stuff as soon as possible. You can amend your order as much as you like before you click "confirm & pay" but after this point you won't be able to make any changes, and your items will be sent out to you as per your order confirmation. 

Note: If you contact our support team within one hour, Gamiss can help you to amend your order. Just remember your order No.

Gamiss is super quick at processing orders to make sure you get your new threads as soon as possible. So unfortunately once your order's been placed they can't make any changes to your delivery address and your order will be sent out to you as per your order confirmation, you can store multiple billing and delivery addresses, and set your default address in my account. 

Note: If you contact our support team within one hour,  Gamiss can help you to amend your delivery address. Just remember your order No.