If your passes have not been activated, please call the customer service team at 800-887-9103 for assistance.
Please call the customer service team at 800-887-9103 for assistance with your order.
No. Once someone activates a pass (by using it at an attraction) it can only be used by that individual. Passes cannot be re-sold or used by more than one person.
Unfortunately, Go City Card is unable to provide extra discounts.
In most cities, child Passes are for children ages 3-12 (a Child Pass in Washington DC is for children ages 7-12).
If you have a child under the age of 3 (with some exceptions, especially if an attraction is geared towards children).
Instantly! Choose between 2 options:
Link and easy-to-follow instructions for both options will be in your confirmation email.
You have one year from the date of purchase to begin using your pass. After one year, it will expire. if you don't use your pass within 30 days of purchase, you can call customer service for a refund at 800-887-9103.
There are several types of multi-attraction pass, and each is valid for a different time period:
Build Your Own Pass and Package Deals: 30 days.
All-Inclusive Pass: The number of days you bought the pass for. Go To City Card Offers a variety of durations, from 1 to 7 days in most cities.
Explorer Pass: 30 days.
For all types of pass, visiting your first attraction activates your pass, and you have 1 year from the purchase date to activate your pass.
Your pass will be automatically activated when you visit your first attraction.
Also, you can visit GO City Card Official Website to get more helps, faqs and knowledge base.
Leisure Pass Group is the world's largest attraction pass company in the world facilitating the sightseeing experience between tourists and attractions.
The Leisure Pass Group is owned by Exponent Private Equity which acquired three companies: Boston-based Smart Destinations (parent company of Go City Card), UK-based Leisure Pass Group, and The New York Pass.
The company packages admission to a large number of attractions together to provide pass holders cost savings when compared to gate prices, time-saving conveniences like fast-track entry and free guidebooks, and more. Leisure Pass Group's sightseeing passes maximize the fun, savings, and convenience of sightseeing with flexible purchase option for every type of traveler.