GoDaddy Support Center

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How to Redeem Coupon Code at GoDaddy?


Use Coupon Code at GoDaddy is easily:

  1. Add Product to Shopping Cart

    Add the products you want to but at

  2. Enter Your Promo Code

    Go to the shopping cart page, at the right side of this page, below the Subtotal, GoDaddy ask you Have a promotional code?
    Click Add link, and you will be prompted to enter the coupon code.

  3. Apply Coupon

    When you enter the coupon code in the box, click Apply link. If the promo code you enter is valid, your subtotal will reduce amount of the discount. If not, the subtotal remain the same.

  4. Continue Checkout

    After redeem the coupon, you can continue to checkout.

There is a picture figured out how to use GoDaddy promo code at shopping cart:

How to Redeem GoDaddy Promo Code
How to Redeem GoDaddy Promo Code

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What's the Control Panel of GoDaddy Web Hosting?


GoDaddy Web Hosting, include Linux Based Hosting and Windows Based Hosting.

For Linux Web Hosting, cPanel is used manage your hosting files and settings; and for Windows Web Hosting, they use Parallels Plesk as the control panel.

cPanel and Parallels Plesk both are shipped with the Web Hosting Product.

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What is the Difference Between a System Backup and a User Backup at GoDaddy?


There are two types of backup: System Backup and User Backup. In addition to the system backups, we recommend maintaining user backups for your records. Here is a list of differences between the two backup file types:

How Backup Files are Created:

  • System Backup Files: Created automatically by our system throughout the day. There are no guarantees for a specific time. The System back up is only available after there was an initial User back up.
  • User Backup Files: Created by the customer using the back-up feature in the Hosting Control Panel's database administration tools. Alternatively, you can upload MySQL database files to _db_backups folder on the root level of the hosting account.

Where Backup Files are Stored:

  • System Backup Files: Stored on servers inaccessible to the user, but can still be restored through the control panel.
  • User Backup Files: Stored in the_db_backups folder on the root level of the your hosting account.

How Backup Files are Managed:

  • System Backup Files: Managed by our system, which periodically creates and replaces these files.
  • User Backup Files: Managed by the user. Using an FTP client, you can download, upload, rename, and delete these files.

How Backup Files are Named:

  • System Back-Up Files: Use the database name.
  • User Back-Up Files: Use the database name. While you cannot define a filename during the back-up process, you can rename a file once the process is complete.

NOTE: You must use the appropriate filename extension when renaming any back-up file: MySQL files use the .sql extension. SQL Server files use the .bak extension.

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What is My Website's Root Directory and Subdomains' Root Directories?


The root directory of your website is the content that loads when visitors access your domain name in a Web browser. The most obvious consequence of this is that you need to put your "index file" in your website's root directory for visitors to see your site at all.

Website-related applications might also need to know your website's root directory.

Your website's root directory depends on whether the domain name is your primary domain name or another type.

Your primary domain name's root directory is the root of the hosting account, which can be symbolized as a single forward slash (i.e. "/" without the quotation marks), or as an entirely blank field.

Secondary and subdomain names' root directories were specified when they were set up. You can find them listed in the Hosting Control Panel.

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How to Transfer My Domain to GoDaddy?


It's easy to transfer your domain name to GoDaddy. You'll complete some steps with your current registrar, and some steps with GoDaddy.

Complete the following steps with your current registrar:

  1. Unlock the domain name
  2. Get an authorization code (also known as an EPP code or transfer key) from your current registrar
  3. Verify contact information
  4. Cancel Protected or Private registration (If your domain was protected)

Complete the following steps at GoDaddy:

  1. Purchase a domain name transfer from GoDaddy
  2. Enter the authorization code and check-out
  3. Check your email to approve transfer

For more details of domain transfer, please see Step by Step Transfer Domain to GoDaddy

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Which Payment Methods GoDaddy Accept?


GoDaddy as the most famous domain & hosting company, accept the following payment methods:

  • Credit Card
  • Debit Card
  • Prepaid Card
  • AstroPay Card
  • Check
  • Online Bank Transfer
  • Paypal
  • Alipay
  • Skrill
  • CCAvenue(Mobile Payment)
  • GoDaddy Gift Cards

The available methods based on your billing country/region and the currency in which you want to pay.

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How to Refund at GoDaddy?


No matter what products you purchased at GoDaddy, you can get a money back guarantee from GoDaddy within a limited policy if you not satisfied with these items.

Godaddy Refund Policy

Products purchased from GoDaddy may be refunded only if cancelled within the following timeframe:

  • Annual Plans: Within 30 days of the date of the transaction
  • Monthly Plans: Within 48 hours of the date of the transaction.

Special Refund Terms for Domains

  • New Registration: 5 Days (120 Hours)  
  • Auto-Renewal (one-year): 45 Days (1080 hours)
  • Auto-Renewal (multiple-year): 5 Days (120 Hours)
  • Manual Renewal: 5 Days (120 Hours)

You can request a refund for GoDaddy purchases by contacting customer support.

NOTE: If you use GoDaddy Promo Code of your order at checkout, the refund amount will not include the discount.

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Also, you can visit GoDaddy Official Website to get more helps, faqs and knowledge base.

About GoDaddy

Godaddy is the world largest Domain Registar which was found 1997. GoDaddy powers the world's largest cloud platform dedicated to small, independent ventures. With more than 16 million customers worldwide and more than 70 million domain names under management, GoDaddy is the good place which people come to realize their idea, build a professional website, attract customers and manage their schedule.

When you register at GoDaddy, you'll get 24/7 customer support on 40 different product offerings including domain, web hosting, SSL, online storage and web design.