You will recieve an email with your tracking # once your order is shipped. If you selected UPS, you may track it at www.ups.com. If you selected USPS, you may track it at www.usps.com. Please allow up to 24 hours for your tracking # to be found in the system as once it is assigned and emailed to you, it must be scanned at the shipping hub before showing on the tracking website.
Your phone will be shipped with all OEM contents including the phone, battery, battery door, home charger, OEM box, user manual, SIM card, a Welcome letter with activation instructions and a MicroSD card and headset if the phone comes equipped with one from the OEM.
For Monthly Unlimited Plan Users:
IMPORTANT! DO NOT PRESS after step 3. Your call may get charged at a higher rate if you press after dialing your destination number. Please note that regular airtime rates apply and will be deducted from your total balance while using this feature.
For Pay-As-You-Go Plan Users: Please dial 1-562-252-0100 from your wireless phone and follow the same steps above.
Any unlocked GSM phone including those from AT&T or T-Mobile would work. Phones from Sprint, Virgin Mobile, Verizon, MetroPCS or Boost Mobile are NOT compatible.
Upon checkout you may pay with a credit/debit card. Cards accepted are Visa, Mastercard, Discover and AMEX. You may also pay by credit card or e-check via Paypal. You may select your payment method on the checkout page.
A SIM card is included with each consumer phone purchase. A SIM (Subscriber Identity Module) is an integrated circuit which securely stores the service-subscriber key (IMSI) to identify a subscriber on mobile telephone device. The SIM is a removable card which can be transferred from one device to another. It is easy to install a new SIM card in your device. SIMPLY remove the back of your phone and remove the battery. Next, remove the actual SIM from any additional packaging that is with it. Now, insert the SIM card into the SIM slot on your phone with the metal contacts facing down. Now reinsert your battery and power up.
Please allow up to 24-72 hours (Excluding weekends and holidays) to receive your tracking information. H2O Wireless ships via UPS and USPS.
Your phone is already programmed and ready to use all services including internet and MMS once you activate your phone. To activate online, please visit: www.h2owirelessnow.com/activate or call 800-643-4926.
Please contact H2Ophonestore.com customer care toll free at (407) 856-2696.
Also, you can visit H2O Wireless Official Website to get more helps, faqs and knowledge base.
H2O® Wireless offers no-contract wireless services for every need and budget on the nation’s largest and most reliable GSM networks. Get unlimited domestic and international talk and text, data, pay-per-use plans and more with phones from every major brand. Or, use H2O® Wireless with your existing iPhone, Android or other smartphone with H2O SIM Starter Kit – all with no activation, overages or hidden fees. Find H2O® Wireless at over 100,000 retailers nationwide including Best Buy or visit http://www.H2OWirelessNow.com. H2O® Wireless is a Locus Telecommunications brand.