Hallmark Baby Support Center

Add a special touch to your gift with the Hallmark Baby gift box. Choose from yellow, pink or blue accents on your premium, tissue-lined box, and your personalized message will be printed on a coordinating card.

To add a gift box, select Gift Box during the checkout process, choose a color and add your message.

Enter your promo code in the Payment section of checkout. Please contact the customer care center for assistance in applying promo codes if you have any issues.

Once your order is ready to send, Hallmark Baby'll email you the tracking number. Get detailed information on the location of your package by clicking the link in your email to go to the shipper's website.

Hallmark Baby strives for quick turnaround, and orders are typically fulfilled within 1 business day. Personalized items require one additional business day for processing. You may choose from 4 options for shipping your order: Ground, Standard, 2-Day or Overnight. Hallmark Baby can ship to valid U.S. Postal Service addresses throughout the United States. Ground is the only method that can ship to U.S. territories, APO/FPO, or P.O. boxes. Please see below for estimated delivery times.

Orders are typically processed within 1 hour of being placed, and it takes only 1 business day for the orders to head out our doors and on their way to you.

Hallmark Baby understand that not every gift you receive is exactly the right fit for you. You may exchange any gift you received for merchandise credit, or you may apply the dollar value of the gift purchase toward a different item. Please contact Hallmark Baby for personal assistance.

Your satisfaction is guaranteed. If for any reason at all you’re not 100% pleased with your order, please return it to us using the return form and the prepaid return label included in your order. Hallmark Babyll issue you a full refund—no questions asked.