Halloween Costumes Support Center

Find Halloween Costumes helps, faqs and knowledge base quickly

How to Track My Order At Halloween Costumes?

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Knowing how to track your order is pretty important. Halloween Costumes will send out a shipping confirmation, which will include a tracking number, once your order has a shipping label attached. If you do not see your tracking email in your inbox, be sure to check your spam and junk mail folders, because sometimes the stuff will wind up in there.

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Which Acceptable Forms Of Payment By Halloween Costumes?

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Halloween Costumes accepts debit and credit cards from Visa, MasterCard, Discover, or American Express. HalloweenCostumes also accepts PayPal Express, Amazon Payments, check, money order and Purchase Orders from Schools. Republic Credits are not accepted. HalloweenCostumes is just not ready to expand to a galaxy far, far away… yet.

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What is the Security Guarantee Of Halloween Costumes?

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HalloweenCostumes takes your security seriously and will use every precaution necessary to ensure that your shopping experience is safe and exciting! Halloween Costumes uses the best technology available to keep your private information and credit card information as secure as possible. Also, HalloweenCostumes does not sell any information to third parties. 

To help protect you from identity theft and credit card fraud, Halloween Costumes has teamed up with ScanAlert™ and are tested and certified daily to pass the FBI/SANS Internet Security Test. The "live" HACKER SAFE® mark appears only when a web site's security meets the highest security scanning standards of the U.S. government, Visa, MasterCard, American Express and Discover.

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Can I Cancel Or Change My Order At Halloween Costumes?

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Fortunately, Halloween Costumes has the option to change and/or cancel your order, but be aware that we don't have a huge amount of time. The shipping department runs on the weekend (Halloween Costumes try to be freaky fast), and it's very common that orders ship out only mere hours after they're placed!  

If you need to cancel, change your order, your best bet is to give Halloween Costumes a ring (via the phone number on the left side) to take care of it as quickly as they can.  

Be sure to double check your order confirmation details to make sure everything is as intended!

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What Do I Do If I Have Received Some Defective Items?

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If your item is defective or has any other issue or flaw, please contact Customer Service to resolve it within 14 days of your order date.  

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Are There School Purchase Order Invoices At Halloween Costumes

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Halloween Costumes will send out invoices within 30 days of order delivery. The invoices are sent electronically to the contact email they have on file. If you have not received your invoice or require an additional copy to be sent, please contact the Customer Service purchase order department via: [email protected] 

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Also, you can visit Halloween Costumes Official Website to get more helps, faqs and knowledge base.

About Halloween Costumes

If you are looking for the best Halloween costume ideas for this year’s festivities, you’ve come to the right place. Whether you are searching for a costume for Halloween night or need the perfect outfit to wear to your upcoming murder mystery party, our costume selection is larger than any other Halloween store in the industry. It’s our mission to provide an unmatched experience when you are shopping for your Halloween costumes, accessories, décor, and costume apparel. We carry high-quality costumes and accessories such as wigs, hats, masks, and costume boots sure to provide costume ideas for everyone and all at a price that will fit even the tightest of budgets. The perfect Halloween costume is only a couple clicks away!