HealthTap Support Center
Find HealthTap helps, faqs and knowledge base quickly
What Services Can Healthtap Supply for Me?
HealthTap gives you access to:
- A network of more than 100,000 verified, trusted doctors from 141 specialties who can answer your health questions
- Primary care doctors online — 24/7 live connection to a top U.S. doctor on demand
- Medical experts from 141 specialties: psychiatrists to dermatologists
- A prescription or a lab test — you have the ability to request one after your consult
Who are the Doctors In the Healthtap Network?
Every doctor in the HealthTap network is a licensed physician in good standing. More than 100,000 doctors have joined, coming from the leading U.S. medical institutions (UCLA, UCSF, Johns Hopkins, and more) as well as top private practices, working in 141 different specialties.
Doctors are subject to continuous review. HealthTap calculate a docscore that reflects how users rate them and peer-recognition that they receive on HealthTap, as well as relevant public information about them.
What Kinds Of Health Issues That Healthtap Doctors Can Help Me With?
You can talk to a doctor online about abdominal pain, allergies, asthma (stable/non-emergency), back pain, bee sting, bladder infections, cold, cough, depression, diarrhea, dry skin (eczema), eye irritation, fever, genital lesions, hay fever, headache, heartburn (gastroesophageal reflux disease, or gerd), influenza, lab interpretation, nasal congestion, nausea, nosebleed, painful urination, pink eye, rash, respiratory infection, scabies, skin infection, sports injuries, strep throat, travel medicine, urinary tract infection, vaginal itching, yeast infection, and more.
What Happens If I Am Not Satisfied With My Consult?
If you're unhappy with the quality or helpfulness of your online doctor consultation, or if a technical failure prevents you from completing a consult, you may contact them at any time to request a refund.
How to Make Payment At Healthtap?
Right before you start your live doctor consult or schedule a doctor appointment online, you'll be prompted to enter in your payment information in a secure environment.
HealthTap accept the payment methods as follows:
- American Express
- MasterCard
- Visa
- Discover
- PayPal
There are no hidden fees and no strings attached.
Also, you can visit HealthTap Official Website to get more helps, faqs and knowledge base.
About HealthTap
As the world’s first Global Health Practice, HealthTap enables patients to learn more, get help, and take action. There are 107,000+ top doctors available at HealthTap.com immediately to help you live a happier, healthier, longer life.
The first responsibility of HealthTap is to do good for the individuals who use HealthTap, especially when making decisions that affect their health and the health of their loved ones. HealthTap deeply care about people and are committed to providing information and access to care that meet the highest standards of safety and validity, and help people take actions to Feel Good every day.
Our mission is to measurably prolong the life expectancy of humankind and help everyone Feel Good by providing immediate access to top medical experts and their trusted health advice anytime, anywhere.