Heartland Veterinary Supply Support Center

Find Heartland Veterinary Supply helps, faqs and knowledge base quickly

How to Contact Heartland Veterinary Supply?

Updated:

  • Phone: 800-934-9398
  • Fax: 866-282-3510
  • Email: support@hvrx.com
HeartlandVetSupply 
401 W. 33rd Street
Hastings, NE 68901

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What is the Vaccine Policy?

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To insure the integrity of the product, all vaccines are shipped with Overnight Delivery for $34.95 in a cooling package on Mondays-Thursdays only. 2nd Day Delivery option is available Monday-Wednesday for $18.95.

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Does Fast & Free Shipping Offer Fast & Free Shipping?

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Orders Over $75 Qualify for FREE Ground Shipping (Excludes Items that Require Cooler or Express Delivery).

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What is the Return Policy Of Heartland Veterinary Supply?

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Upon receipt of your order, if you are not completely satisfied, please contact Heartland Veterinary Supply within 30 days. A return authorization number will be assigned, providing the product or products to be returned are in resalable condition. A restocking fee of up to 20% may be applied to returned, refunded, or exchanged items.

  • According to federal laws, once a prescription order has been filled, it is non-returnable. Due to general health considerations and FDA regulations, Heartland Veterinary Supply will regret that there can be no returns on prescription products. 
  • Vaccines and special order items are non-returnable.

Product returned without a return authorization number or past the 30 day deadline will not be accepted for a refund or exchange.

Missing or damaged items should be reported within 72 hours of receiving the package.  

  • Returns must be in new condition in original manufacturer's packaging including all product information. Health Codes will not allow any employee to handle soiled items.
  • Any items returned that do not meet these specifications will be discarded at no credit.

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Also, you can visit Heartland Veterinary Supply Official Website to get more helps, faqs and knowledge base.

About Heartland Veterinary Supply

Heartland Vet Supply & Pharmacy is a fully licensed and .pharmacy verified online pharmacy located in Hastings, Nebraska.  We have been in business since 1981 as a functioning veterinary clinic involved with the diagnosis and treatment of health problems in the equine, canine, and feline species.

But now we are soley America's horse, dog and cat discount supply headquarters and award winning discount cataloger. We carry and supply the information and products you need in order to keep your horse or pet healthy. For the Horseman, we have a complete line of animal health care products for your horses, mules or donkeys. When shopping with us, you will find our prices among the lowest anywhere. Paying less means better profit margins for the farm and ranch.

Our canine products include heartworm prevention, flea control, medications for skin infections, smelly ears, ear infections, and hot spots as well as antibiotics for other infections. For the cats in your life, our pet supply store carries the necessary pet supplies and information for cat vaccine, feline vaccination charts, discounted supplements and supplies for hairballs, discounted vitamins and feline flea prevention. We have all the pet products and supplies needed to aid you in preventive care for your pets.

We have made a reputation for responding to your needs as a horse and/or pet owner. We offer a complete line of discount horse supplies and products as well as discount pet products and supplies to ensure the health & longevity of your horse and pets.