HerbsPro Support Center

Sure, you can always contact the customer services representatives and inform them that you want to pick up the order. In that case, once the order is ready, instead of shipping it out, Herbspro will give you a call and you can come to the their store to pick up the order.

Herbspro accepts all major Credit Cards like Visa, Master Card, Discover and American Express.

Yes, HerbsPro does ship to P.O. Box. You can place the order online or on phone. Orders to PO Box addresses are shipped only by USPS.

Yes, HerbsPro does ship to APO / FPO addresses. You can place the order online or on phone. Orders to APO/ FPO addresses are shipped only by USPS.

Yes, you can Order Herbspro products by phone. The customer service representatives are available from 9:00am 9:00pm PST Monday through Friday. Please feel free to call and place order on phone at No Extra Charge.

HerbsPro Phone Number: 1-866-915-5300

You can call the customer services representatives or send an email at support@herbspro.com regarding the cancellation of your existing order. Please note that they can only cancle orders which are NOT yet shipped.

Yes, you can call the customer services representatives or send an email at support@herbspro.com regarding the changes you would like to make to your existing order. Please note that the changes can be made before your order has been shipped.

Herbspro only charge tax for customers in California. Click here to see important sales and use tax information regarding the tax you may owe directly to the state of your residence if you are located in Oklahoma, Vermont or Kentucky.

Online tracking is available for all the orders. A clickable tracking link will automatically be included in your shipping notification E-mail. Please make sure to provide the seller with your email address to avail this service.

You can also get the information on the status of the order by calling the customer service or by clicking on the Tracking Your Order link at the top of their home page.

In some cases, when the billing addresses do not match, the order can go on Hold pending verification by one of the customer service representatives.

Orders also go on Hold automatically for International Customers, as International Customers ordering for the first time will need to email or fax (510-324-5300) the front page of their credit card statement or a copy of the front and back of your credit card along with a utility (water, electricity, or gas) bill indicating your shipping address.

Yes, HerbsPro does sell wholesale. Please contact HerbsPro's customer service representatives for placing the orders.

All of the products are fresh. They have an average shelf life of 2-3 years. However, there might be some products like the probiotics which might have shorter shelf life.