Hotelopia (US) Support Center

When you have reviewed and confirmed your booking, the money will automatically be debited from your credit card account.

At Hotelopia we are committed to protecting the privacy of users and always ensure your credit or debit card details are sent over the internet in encrypted form to ensure secure online payment. Hotelopia (US) does not store your credit or debit card details on our website.

Hotelopia accepts payment from the following cards*: 

• Visa
• Visa Electron
• MasterCard
• American Express
• Diners Club
• Discover
• Maestro
• Solo
• PayPal

No. The booking confirmation voucher printed from site is all you need.

Once you´ ve completed your hotel booking, your reference number will be displayed on the screen. Hotelopia (US) will also email you your booking confirmation, which will show your complete itinerary and your reference number. This email also includes a voucher to be printed and presented to your hotel on arrival as proof of your reservation.

Yes, by email. You need to print this booking confirmation voucher and take it with you to present to the hotel when you check in. It doesn´t need to be printed in color, a black and white copy is sufficient. 

The policy regarding child discounts varies from hotel to hotel. This is why, when you are searching for hotels, Hotelopia (US) will ask you for the number of children who will be staying with you and their ages at the time of travel. All discounts are applied to the total price quoted.

All the rates quoted by Hotelopia are per room (not per person) per night and inclusive of tax. Hotelopia (US) also advise whether or not breakfast is included. Hotelopia (US) always show the final hotel price upfront so that there will be no surprise charges when you enter your credit card details. The price you see on the search results page is the price you pay.

To enable you to make your booking you will be guided through the Hotelopia site and offered selections or prompts for information where necessary. The site is designed with simplicity in mind to save you time in searching and booking. The steps are as follows: 

• Step 1: Search for destination and dates required. 
• Step 2: Review search results and click on the link for more information. 
• Step 3: Select the hotel of your choice and on our booking page, enter names and payment details. 
• Step 4: Your reservation will be confirmed and you will receive an email with a voucher to present to the hotel upon arrival.