Hotelsclick Support Center

Insert the discount in the "Promotional code" field that you find in the Search Box of Hotelsclick's Home Page.

Please note:  discounts are not valid for the "Book Now, Pay at the Hotel" offers.  So, to take advantage of them, you need to select a hotel that does not adhere to this policy.

If you find the phrase "rates are not valid for..." on the Reservation Page, before the form where you insert your details, it means that the tariff indicated is not applicable for every market. Check that your country is not mentioned, otherwise Hotelsclick shall be forced to offer a different price (generally higher), or to cancel the reservation, only debiting you for the administration fee.

Hotelsclick operates as a wholesale seller, i.e. a large number of rooms are contracted to Hotelsclick in each hotel.  Because Hotelsclick pays for these rooms in advance, the hotel sells to Hotelsclick at a lower price, therefore Hotelsclick's saving becomes our clients' saving.

The prices are quoted in the currency requested, and these are subject to market fluctuations, therefore they can change daily with the exchange rate.

Also, the hoteliers continually change their prices according to the availability of their hotel.

It depends on the hotel’s offer. Under the type of room, it is indicated whether or not breakfast is included, if it is bed only, or half board.

For the "Book Now, Pay at the Hotel" offers, it is possible to establish if breakfast is included in the Summary Page that you see before confirming the reservation.

The prices published on site show the cost of the room for the duration of the visit.

Yes, the taxes are included in the total price that is indicated on Hotelsclick's reservation system.  Hotelsclick does not add any supplementary costs, and so you can be sure that the price you see is the price you will pay.

Please note:  local taxes are excluded, for example the city tax,  that Hotelsclick is unable to assess in advance.