How are Shipping Costs Calculated?

Related FAQ

• Sometimes There is No Response After I Clicked a Button. Why?

  You might be using an internet browser that is not compatible with website. Please try again using Internet Explorer or Firefox. If you are accessing DD4 using Internet Explorer or Firefox, try deleting the cookies in your internet browser.

• When Will I Receive My DD4 Refund?

  The refund caused by order cancellation, refund agreement or Mediation will be process instantly from DD4 account. However, it may take 7-10 business days for it to display on your credit card statement.  Refunds are issued based on the payment method used at the time of p…

• I Can't Track My Order Using the Tracking Number Provided. What Can I Do?

  If you can't track your order using the tracking number provided: Please contact the supplier to confirm whether they have provided you with the correct tracking number. Please also check if they have changed the shipping information. Please contact the shipping company to…

• How Do I Track My DD4 Order?

  After the supplier ships your order, a tracking number will appear. You can track your order on shipping company's website with the tracking number provided.   Note: It may take 48 to 72 hours for the tracking information to be updated by the shipping company and sometimes…

• How Do I Pay for an Order?

  To pay for your order on DD4, follow the steps below:  Select the order and click the "Pay Now" button Choose your preferred payment method on the checkout page DD4 supports Visa, MasterCard, JCB, Western Union, and wire transfer via banks. To learn more about payme…