How Can I Cancel an Order?

Once your order has been submitted we will immediately begin production on the items.

Due to the fact that each item is unique and customized, you will be refunded a 70% of the original item price as it cannot be restocked.

Related FAQ

  • How Do I Track My Order At My Name Necklace?

    MyNameNecklace has a system that allows you to track your order and shipment status. You need to fill in your Order ID number and the email address you used when placing your order.

  • What are the Return Conditions Of My Name Necklace?

    You may return most new, unopened items purchased and received from MyNameNecklace.com within 100 days of delivery.

  • What is the Privacy Policy Of My Name Necklace?

    Respecting your privacy is of utmost importance to the people at MyNameNecklace. Any information you submit to their website, or that is gathered by a “cookie” during your visit, is used strictly by MyNameNecklace to maintain a record of your purchases and for promotional reaso…

  • What Should I Do If I Receive a ‘Payment Didn’t Go Through’ Message?

    If you receive a message that your payment did not go through, please check your billing information and make sure it is accurate.  If all details are correct, please try to pay via PayPal. You don’t have to be a registered member of PayPal to use their services. You can …

  • How Do I Place an Order At My Name Necklace?

    Placing an order is easy. Choose the piece of jewelry and write the desired inscription.  Select the chain length from the drop box menu and click on the "Add to Cart" button. In the shopping cart you can add a gift box and gift card message. You then select the shipping…

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