How Can I Cancel My Order At Lightinthebox?

Most products can be cancelled up until they are shipped for a full refund. If your order status is Draft or Pending, you can easily delete/cancel your order by yourself. If your order status is “Processing”, you can select “cancel this order” to cancel your order. Unfortunately, once an order has been shipped, it can no longer be cancelled.

Related FAQ

  • How Do I Estimate My Delivery Date?

    Calculating when your order will arrive is easy! You can calculate a delivery estimate by taking the processing time for your order and adding the transit time based on the shipping method you've chosen. Let's say you order a faucet. To calculate when to expect it, you would go…

  • What is the Rewards & Credit Balance?

    Your Rewards & Credit balance can be used on future purchases from LightInTheBox.com and cannot be used on any other websites.

  • Can I Make Changes to My Lightinthebox Order?

    If you would like to make changes to your order, Lightinthebox will recommend cancelling your order; then, proceed to place a new order. Please note that while most of our products can be cancelled up until they are shipped, certain products cannot be cancelled for restocking/p…

  • Can I Modify a Dress' Design Such As Style / Fabric / Length?

    Each dress is carefully tailored to match exactly what you see in the photos, and unfortunately Lightinthebox is unable to modify the style, length or material in any way. If you haven’t found exactly what you’re looking for yet, the “Narrow by” search function on the left-hand…

  • How Far In Advance Should I Order My Dress?

    All dresses are Made-To-Order. Whether you ordered a standard or custom size, your dress will still need Tailoring Time. Handcrafting each dress to order allows us to ensure that each dress we create meets our stringent quality standards. The most time-consuming part of creatin…

Hot Promotions From Lightinthebox

  1. Sale50% Off

    Up to 50% Off The Wedding Store New Collections

  2. Sale50% Off

    Up to 50% Off Maxi Dresses Hot Sales

  3. Sale70% Off

    Up to 70% Off Phones & Tablets

  4. Sale65% Off

    Sexy Bodies Best Seller Up to 65% Off

  5. Sale30% Off

    Up to 30% Off Beelink TV Boxes

  6. Sale60% Off

    New Wedding Dresses - Up to 60% Off

Recent Added Stores

Harvey Nichols & Co Ltd Promo Codes Simply Wholesale Promo Codes The Hut Promo Codes Alibaba Promo Codes Rakuten Promo Codes MassGenie Promo Codes Bloomingdale's Promo Codes Alphabet Deal Promo Codes Dollardays US Promo Codes

Return to Dacoz.com Get Latest Lightinthebox Promo Codes

Featured Stores Picked by Dacoz

View More Stores