How Can I Cancel My Virgin Wines Order?

Related FAQ

• Can I Place an Order Without Creating an Account?

  Yes. Creating an account will allow you to: store shipping and payment information for use on future purchases, check the status of your orders and rate the wines you’ve received. If you prefer, you can place your order without registering by selecting the Guest option during c…

• I Have Received Different Wines From Those I Ordered. is This Correct?

  The vast majority of our wines are produced in very small quantities – sometimes just a few barrels. Virgin Wines will choose these wines simply because they taste better than mass-produced brands. The care you can lavish on a small batch is just that much greater. And it shows…

• Can I Change My Order From Virginwines.com?

  An order may be changed or modified with a different payment method or shipping address if it is not yet being prepared for shipment. Depending upon the timing of your order this can happen within a half an hour of your order submission. Please call Customer Service Team at 1-8…

• When Will My Credit Card Be Charged by Virgin Wines?

  When you place an order, Virgin Wines will authorize your credit card. An authorization does NOT charge your card, but some banks may hold the authorization for the purchase amount on a customer's card for 7-10 business days. This hold may appear on your statement as a “pending…

• I’m Looking for a Wine I Tried Elsewhere. Can Virgin Wines Get It for Me?

  Virgin Wines is unable to order wines that they do not normally stock. A number of thei wines are exclusive to us and come from smaller boutique wineries. Wine Advisors would be happy to help you choose an alternative wine from our selections to meet your style and budget. …