How Can I Check My Order Status at Carter's?

If you have set up an account with Carters.com / OshKosh.com / SkipHop.com, you can sign in to check your order status. If you do not have an account, you may call Customer Service at 877-333-0117 (toll free) or 762-232-1399 from 7am-12am EST daily (except holidays) with your order number.

Once your order ships, you will receive a shipping notification that includes tracking information.

Related FAQ