How Can I Check the Status Of My Order on E.l.f. Cosmetics?

Please log on to account to see whether your order has been shipped, and to view your tracking number after your order is shipped. You will also receive a confirmation e-mail when your order is shipped, with a tracking number.

Related FAQ

  • What Methods Of Payment Does E.l.f Cosmetics Accept?

    E.l.f. Cosmetics currently accepts the following methods of payment:Credit Card – E.l.f. Cosmetics currently accepts all Visa, MasterCard, American Express, and Discover credit cards from the United States and Canada. We do not accept pre-paid credit cards.Debit Cards – All deb…

  • If I Ship My Order to Canada, Will I Incur Any Customs Fees?

    Any Canadian order that has a value over $20 CAD (not including shipping) may incur a customs fee. Payment of customs duties, taxes, and similar charges is your responsibility, and these duties, taxes, and charges may be collected at the time of delivery. Please note that our p…

  • are the Products Hypoallergenic? Where are the Ingredients Listed?

    All e.l.f. products are hyopallergenic and non-comodogenic. Ingredients are listed for each product. Please feel free to contact us for any more specific product questions.

  • How Much is Shipping to Canada?

    Shipping to Canada is a flat fee of $7.50 USD.

  • Can I Expedite My Order?

    Next day shipping is a flat fee of $54.95, and 2-Day is a flat fee of $24.95. Express is a flat fee of $12.95. You will be able to change your shipping method prior to placing your order. Expedited orders will be shipped via FedEx. Please note that FedEx does not deliver on wee…

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