How Can I Check the Status Of My Sam Ash Order?

Related FAQ

• I Need to Cancel My Order. What Should I Do?

  Call 1-800-472-6274 between 8AM and 11PM EST, and a customer service representative will research your order. Again, Sam Ash will ship orders as soon as possible, so they are not always able to stop an order once it has been placed.

• What About Shipments to Alaska, Hawaii, Puerto Rico, Guam Or the U.S. Virgin Islands?

  Customers intending to have their domestic order shipped anywhere other than the 48 continental states will need to call 1-800-472-6274 before placing their order. Freight forwarding (usually from Miami) must be arranged for shipments to Guam or the U.S. Virgin Islands.

• How Can I Check Stock On an Item?

  You'll find accurate inventory information right on our website! If an item is out of stock or available in limited quantities, it will be indicated on the item detail page. You can also call 1-800-472-6274 and speak to a representative who will be glad to check stock for you.

• Does Sam Ash Ship Internationally?

  Sam Ash does ship certain products to certain countries, but are bound by dealer agreements not to disclose them on the web. Call 1-800-472-6274 for more information.

• Can Sam Ash Ship to My PO Box, APO or FPO Address?

  No, all Internet orders must be shipped to a physical address.