The fastest way to determine the status of your order is to submit a support ticket at www.florists.com/pages/customer-service. You will then receive an email confirming your order status.
If you find that there is an issue with your order such as forgetting to put a card message, or an address change please contact Florists.com immediately so they can resolve this problem before the delivery date. Submit a support ticket at www.florists.com/pages/customer-servic…
You may cancel your order with Florists.com unless the order is already being worked on or in transit. For peak holidays such as Valentine's Day, Mother's Day and Christmas, no cancellations are permitted 4 business days before delivery date. In order to request an order cancel…
Florists.com determines shipping and service delivery charges based on a number of factors like weight, peak demand, and location. Generally Florists.com will charge a flat rate $14.99 shipping and handling fee. Based on where you live Florists.com also add taxes to orders. Pea…
Once you have placed an order at Florists.com, you should receive a confirmation email. Upon receiving the confirmation e-mail, you will also receive a delivery fulfillment email. The delivery fulfillment email indicates that your order was placed and the local florists now has…
A Zip-Code cut off is an area where Florists.com does not have a local florist to fulfill an order for a recipient. When there is a zip-code cut off, Florists.com provides customers with an option of ordering a “Direct Shipped” product. A “Direct Shipped” product is an arrangem…