How Can I Exchange an Item ?

Unfortunately Lole is not able to offer an exchange for items purchased online. You may return an online order within fourteen (14) days from the date that you received your package via UPS as long as you have not worn it or altered it and the hang tags are still attached. All returned items will be refunded once received at warehouse. If you wish to purchase a new size and/or color, Lole will encourage you to place a new order.

If the item you purchased is no longer available at the same price or was purchased using a promotional code, please contact customer service at 1-844-913-7737 before returning the item. Lole will provide you with a Return Authorization number*.