How Can I Find Out What is Happening With the Products Ordered for Replacement Or Return?
How Can I Find Out What is Happening With the Products Ordered for Replacement Or Return?
To track the progress of your order for replacement or return from your user profile – go to the section My Returned Products. Moreover, upon every change in the progress of your order, you will be promptly notified by e-mail.
The time to make and deliver the shoes you have ordered takes up to 2 weeks.The hand-making of customized shoes is a complex and time-consuming process, which is why customers usually make associations with months of waiting. As a direct manufacturer with many years of experien…
Yes, you have the opportunity to cancel your order before it has been proceeded to the production stage. After it enters the production stage though, it can no longer be cancelled.Contact GIROTTI as soon as possible and we will check the status of your order and whether it can …
All GIROTTI shoes are handmade by specially selected genuine materials of highest quality. Each stage of the production process is subject to strict quality control to guarantee the impeccable looks, strength and comfort of your top class new GIROTTI shoes!