How Can I Make a Purchase?

Related FAQ

• What Payment Methods Can I Use At Kelly Hoppen?

  Kelly Hoppen accepts Visa, MasterCard, American Express and PayPal. Your full card details will never be displayed, only the last 4 digits so that you know which of your cards you are using. You can delete and add cards as you wish via the 'My Account' section of the website.

• How Long Will It Take to Deal With My Return?

  As soon as your retuned items are received back into their warehouse Kelly Hoppen will process your return within 5 working days. It could then take 3 to 5 days for the refund to appear on the statement of your chosen payment method.

• Can I Add Items to an Existing Order Or Combine My Orders?

  Kelly Hoppen is unable to add to an existing order or combine a number of orders. Should you wish to receive all your purchases into one order then please contact customer care team who will assist where possible. Any such changes may delay the final delivery and could incur ad…

• Does Kelly Hoppen Save My Card Details?

  If you have a registered Kelly Hoppen online account, Kelly Hoppen can securely store your card details to provide a smoother shopping experience next time you order from Kelly Hoppen. If you do not wish to save any card details you have the option to opt out of this service at…

• How Long Does Delivery Take and Cost?

  Standard UK Delivery (2-3 working days) £5.95Express delivery (Next working day) £9.95DHL International (ROW) Delivery (2-4 working days)Parcel Force (EU) 2-3 working daysKelly Hoppen aims to dispatch all orders received by 2:30pm on the same day, (excluding weekends and bank h…