How Can I Make Sure That My Order Was Placed Correctly?

Related FAQ

• What are the Shipping Costs?

  Shipping costs are free in most cases. For shipments outside the free shipping coverage area, the cost will be calculated depending on the product's weight and the number of items to be shipped based on the shipping company's rates.

• Can I Modify a Completed Order?

  If your order has been already confirmed, please get in touch with "Customer Service" team and, if the order had not been dispatched from Unisa's warehouse, you may still be able to modify it.

• How Long Will It Take for My Order to Arrive?

  Purchase orders are processed as soon as they are received at Unisa's warehouse; after processing, the package is prepared and the shipping company are notified. This process will usually take between 12 and 24 hours depending on the time and day of the week that you place your…

• Where is My Order?

  Each order shipped from our warehouse will be assigned an order number. This number will be quoted in your order's invoice as well as in our website by going to "My Account" and checking all your registered orders. Likewise, you can use this number to get in touch with the ship…

• Can I Print a Copy Of My Order?

  After completing the purchase process, you will be able to print or save the purchase order which shall be displayed on your screen. All your orders are also recorded in your user account and our database, so you will always have access to check the purchase order.