How Can I Make Sure the Warranty Will Be Honored?

Related FAQ

• What Payment Options are Available?

  Parker currently accepts Visa, Master Card and American Express credit cards. Parker does not accept Cashier'’s Checks, Money Orders or PayPal accounts at this time.

• What Does the Warranty Cover?

  The warranty covers defects in materials and workmanship. It does not cover damage due to misuse or abuse, missing parts, or normal wear and tear. Also, use of accessories that are not Parker branded such as refills, cartridges and bottled ink will void the warranty.

• How Long Does It Take for Me to Receive a Refund at Parker Pen?

  It may take 4-5 business days for your return to reach us. Once it is received and inspected, your refund will be processed and automatically applied to your credit card. Please note that depending on your credit card company, it may take an additional 2-10 business days after …

• How Long is the Warranty Valid?

  If your pen was purchased with a lifetime warranty, the lifetime warranty will be honored. In 2007 Parker introduced a limited warranty period of 2 years with the option of a free 2 year extension. All repairs covered under the warranty require proof of the terms of the warrant…

• Will I have to sign for my package?

  If you have chosen an express delivery method, you will have to sign for your package.