How Can I Pay for My Baukjen Order?

All transactions are in US Dollars ($). Baukjen accepts: Visa, MasterCard and American Express. Baukjen only charge your card when your items are ready to be dispatched, not when your order is placed.

Related FAQ

  • How Quickly Can I Expect My Return to Be Processed?

    Returns are processed within 10-14 working days from when they arrive back to the warehouse. Once the refund has been processed any funds due should appear on your bank statement within 3-5 working days (Please note that refund times are dictated by the card issuers and are out…

  • What Should I Do If I Need to Return an Item?

    Baukjen's returns window is 14 days from the day you receive your item, but they accept returns for up to 28 days if you notify them of your intention to return the item within the initial 14 days. To do so please complete the returns form enclosed with your order and send the …

  • How Will My Order Be Packaged?

    All orders (excluding those placed during sale periods) are gift-wrapped in tissue paper regardless of whether they’re a gift (because you deserve special treatment too, no?). If your order is a gift, just add a personal message at checkout and Baukjen will happily include a ha…

  • How Do I Redeem My Gift Voucher?

    To redeem a gift voucher please add your goods to the basket as normal and proceed to the checkout. At the checkout please continue to the payment page, where you will find a box provided to enter your gift voucher number. This will deduct the value of the voucher from your ord…

  • Who Can I Speak to for Advice?

    The customer service team are available to take your order or help you with any queries Monday to Thursday 9am-10pm GMT/4am-5pm EST and Friday 9am-5:30pm GMT/4am-12:30pm EST.

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