How Can I Request a Return Authorization (return Policy & Instructions)?
How Can I Request a Return Authorization (return Policy & Instructions)?
You may request a return authorization through Jewelry.com's website. You can also make your request by emailing service@jewelry.com or calling Jewelry.com at 1-800-243-0459.
If the information that you are looking for about an item is not included in the description on Jewelry.com's website, you can submit a request through email or on the phone. Jewelry.com will do our best to accommodate your request as soon as possible, usually within the same d…
Jewelry.com is a web-based retailer only. Although Jewelry.com won't have catalogs at this time, Jewelry.com will be adding jewelry to Jewelry.com's site periodically, so please check back frequently to browse fresh styles.
If your orders were not successful your credit card will not be charged. Any transactions reflected on your account are authorizations only and will automatically disappear withing a few days depending on your bank’s procedures.
Orders can be declined for multiple reasons. Orders will not be authorized by the system if the card is expired or the charge is above the credit limit. Failure to authenticate billing information will also result in a declined order, please check to make sure all details have …
Currently customers shipping to AK, AL, AR, AZ, CA, CO, CT, DC, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, NC, ND, NE, NJ, NV, OH, OK, PA, RI, SD, TN, TX, UT, VA, VT, WA, WI, WV, WY and NY will pay local sales tax rates of the address the order is being shipped…