How Can I Track My Order on Boutique 1?

You can view the stage of delivery by login into your My Account page and clicking on My Orders section. You will be able to see whether the order is processing, dispatched, partially dispatched, or complete.

Related FAQ

  • I've Forgotten My Password - What Should I Do?

    Go to the sign-in page and select the ‘forgotten password’ option beneath the account login box, you will be asked to enter your registered email address and a password reset email will be sent to you. You can then choose to reset your password and log back in with the new pass…

  • How Much Duties and Taxes Will I Have to Pay on Boutique 1?

    Only if your delivery is being shipped to outside the UK, US, EU, UAE and GCC you will incur extra duties and taxes. Items being delivered to countries within the UK, US, EU, UAE and GCC will not incur any taxes or duties, the price is inclusive of all taxes that are paid by Bo…

  • Why Can I Not Reserve an Item?

    It is most likely that the item you are trying to reserve is not stocked in your preferred store so cannot be reserved. If the reserved button is greyed out then the item is not available for reservation. You will be asked to sign into or create an account in order to complete …

  • How Can I Choose the Currency I Pay In?

    When you fist enter Boutique1.com a pop up will ask you to select your shipping destination and currency. If at any point you want to change the currency, click the drop-down menu on the far-right of the header.

  • How Long Does Delivery Take, and How Much Will It Cost?

    It depends on the country of delivery. Boutique 1 has free shipping for customers based in the UK and UAE. Express delivery should be 1-2 working days in the UK and UAE. There is a shipping charge for countries outside the UK, UAE, EU, US and GCC. Please note customers living i…

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