How Can I Track My Package At Lightinthebox?

Once an order has shipped out, Lightinthebox will send you a Shipping Confirmation Email that includes your Tracking Number. To check the status of your package, please click on the link and it will redirect you to UPS, DHL or other shipping vendor's website. This function allows you to track your package using the tracking code provided in the email.

Related FAQ

  • How Far In Advance Should I Order My Dress?

    All dresses are Made-To-Order. Whether you ordered a standard or custom size, your dress will still need Tailoring Time. Handcrafting each dress to order allows us to ensure that each dress we create meets our stringent quality standards. The most time-consuming part of creatin…

  • How Do I Calculate Shipping Costs At Lightinthebox?

    You can estimate your shipping costs at any time by clicking on the shopping cart logoshopping cart logo and then proceeding to “Estimate Shipping Costs”. Lightinthebox will give you an estimate of how much it shipping will cost for each of different shipping methods. Please no…

  • How Can I Cancel My Order At Lightinthebox?

    Most products can be cancelled up until they are shipped for a full refund. If your order status is Draft or Pending, you can easily delete/cancel your order by yourself. If your order status is “Processing”, you can select “cancel this order” to cancel your order. Unfortunatel…

  • What is the Rewards & Credit Balance?

    Your Rewards & Credit balance can be used on future purchases from LightInTheBox.com and cannot be used on any other websites.

  • What Does Made-to-order Mean?

    Made-to-order means that all dresses, whether a standard or custom size, are tailored just for you once you place your order. This means that we don’t have a factory full of machine made dresses, instead they are all crafted by our highly skilled tailors.

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