You may track your order by logging in to your online account. You may
also call the customer service department at 800-465-5387; one of the
courteous representatives will be able to assist you in locating your
Never touch the electronic print head with any abrasive material. Use care when setting your cartridges down and do not place the print head in contact with any surface besides the designated contact points in the appropriate printer slot.
The amount of times a cartridge can be refilled depends, in part, on the care taken during the refill process and its storage condition, as well as the state of the inkjet print head. Until the print head wears out you can continue to recycle your empty cartridges. Generally, y…
All orders ship from Long Beach, California. Most packages that are shipped to an address within the contiguous US are delivered within 3-5 business days. Orders that are shipped outside of the contiguous US may take longer to be delivered. There is also the rare possibility th…