Your Reward points can be redeemed during checkout on most purchases. You can combine your Reward points with any credit card purchase. Please note, at this time, Reward points cannot be combined with PayPal/PayPal Credit or Affirm purchases.
If a purchase is cancelled or returned, you will not receive Reward points for that purchase. If you have already redeemed those Reward points, your refund will reflect the redemption amount.
Hayneedle strives to ship all orders as soon as possible. For this reason, all items that ship within 2 business days cannot be cancelled once the item(s) have been purchased. For all items that ship in 3 business days or more, they will gladly ATTEMPT to process the cancellati…
Yes, Reward points do expire, but you have a full 180 days to use them. Hayneedle will send you reminder emails to let you know when your Reward points are set to expire.