Cancellation before product has shipped:
- If you cancel your order before your jewelry has shipped, we will refund the entire amount.
- Cancellation after product has shipped:
- If your jewelry has shipped but has not yet been delivered, contact Customer Service and inform them of the same.
- If you received the product, it will be eligible for replacement if it is defective or has incorrect size. See 30-Day Replacement Guarantee for further details.