You can call the customer services representatives or send an email
at [email protected] regarding the cancellation of your existing
order. Please note that they can only cancle orders which are NOT yet shipped.
Sure, you can always contact the customer services representatives and inform them that you want to pick up the order. In that case, once the order is ready, instead of shipping it out, Herbspro will give you a call and you can come to the their store to pick up the order.