How Do I Cancel My Hotel Reservation?

You may call aRes Travel at 1 (800) 434-7894 to cancel with a customer support representative. When calling, please have your AON number, the name the reservation was placed under, and the original credit card number billed.

If your account is being credited for prepayment, you should see a credit on your billing statement within 30 days of requesting the credit or on your next billing cycle. **Some hotels may impose non-refundable rate plans or fees that aRes Travel is required to pass along. Such fees are highest when cancellations occur within 72 hours of your scheduled arrival date.

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