Mpix allows you a 30 minute window to cancel all orders. Go to the Your Account section and choose Order History. In the list of all your orders, click the "cancel" link next to the corresponding order.
Mpix is unable to offer a full frame printing feature. It is mathematically impossible for Mpix's printers to avoid cropping on files that do not meet the aspect ratio of the print size ordered. Mpix suggests ordering print sizes (example: 8x12 vs. 8x10) that allow more croppin…
"Image resolution" is a fancy term that refers to how many pixels will fit inside each inch of paper when printed. In order for you to get a premium quality Print, your photo needs to have a certain number of pixels. Mpix's software will notify you if your image does not meet o…
Mpix's printers will only print to the aspect ratio of our standard print sizes. You will need to crop your image to Mpix's standard sizes before uploading to ensure the correct cropping is done. If you have images that are not sized to our standard print sizes you will have to…
In most cases if Mpix receiveS orders by 11:00AM CST they should ship out the same day. Please know that finishing services and mixing paper types within the same order take additional processing time. Ordering Expedited (UPS) delivery service ensures when an order is shipped (…
Mpix makes it easy to track your orders with our Order History tool. Once in the Mpix site you can click ‘my account’ on the top navigation bar, and then click Order History. Instantly you have order numbers, dates, details of your order, and tracking information. Tracking is o…