How Do I Cancel My Order?

  1. Due to our commitment to process orders quickly, there is a short period of time in which you may cancel your order. You may choose to cancel your entire order or a portion of your order as long as the order has not yet been 'Dispatched' for fulfillment.
  2. If you order has not been shipped, you may cancel it for a full refund.
  3. If your order has already been shipped, you may return the item in its factory condition to us postmarked within 7-25

calendar days of delivery. In that case we will refund you the payment excluding actual shipping fees already incurred. Actual shipping fees incurred are determined by the weight of each returned product and by the way it was sent (e.g. Flat/Registered Airmail, EMS/DHL, etc.).

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