How Do I Change My Shipping Method After Placing an Order?

Related FAQ

• Why is My Order Status Showing As "Pending" Even Though I've Already Paid?

  PayPal may hold funds for various reasons - for example, to carry out security checks. Please contact PayPal support directly to query pending PayPal payments. OnePlus only ships orders after funds have cleared, but rest assured that your order is still active.

• What Payment Methods Does OnePlus Offer?

  OnePlus currently accepts payments made through credit/debit card (Visa, Mastercard, American Express) and PayPal. Please note that the availability of each payment option is subject to change.

• What Does "1023 Order Amount Has Exceeded the Limit" Mean?

  This error means that you have exceeded the amount you can spend in a single transaction, as set by the card issuer. If this error occurs, you may contact the card issuer to adjust your limit, or try a different payment method.

• Why Isn't My Payment Going Through?

  Please refer to the instructions in the error message - OnePlus has tailored them to be as helpful as possible in every scenario. If the error persists, try placing a new order or contacting OnePlus at support@oneplus.com. Some common reasons for failed payments: Online transac…

• Why is My Shipping Fee More Expensive Compared to Others?

  Shipping fees depend on your shipping address. If the shipping address is a remote area, the shipping fee may be higher than usual.