How Do I Check My Order Status Through Newfrog?

Newfrog members can log in to your accounts and click “Orders” to view order details and order status updates.

Guests will receive a confirmation email containing order details and a link. In order to protect your privacy, you can check the status of your order by clicking the link and creating your Newfrog account.

Related FAQ

  • Are There Any Additional Fees Involved In International Shipping Of Newfrog?

    In some cases, there will be VAT or custom duties levied by your destination country. The recipient must pay additional charges for custom duties or taxes. Custom duties and taxes vary from country to country.

  • I Placed an Order. Can I Add an Item in NewFrog?

    The order begins processing soon after placement, so the quickest solution is to place a new order for the additional item.

  • What Information May Be Collected?

    Register email, Password (No any other body can get your password include our staffs, it is encrypted!)Nickname, IP address, the date and time, browser and operating system, the URL you request, your PayPal email, your PayPal shipping address; Other information if you want to s…

  • What Shipping Methods Does Newfrog Offer?

    Newfrog partners with major international shipping companies such as DHL, Fedex and EMS to offer four shipping methods:Airmail - Free ShippingRegistered Airmail - with tracking numberExpress DeliveryStandard Delivery

  • Can I Search for a Specific Item I Want In Newfrog?

    Yes! Click on the icon at the top of the homepage to directly search for hundreds of items. Whether it’s "headphone" or "toy”, quickly and easily find what’s currently available on Newfrog.

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