How Do I Check the Status Of Or Track an Order?

Related FAQ

• How Do I Use a Promo Code At the Website Of Ann Taylor Factory?

  To use a promo code: In the Shopping Bag, enter your promo code in the Have A Promo Code box. Click the "Apply" button at the website of Ann Taylor Factory. In the Order Total box, prices for qualifying items will be automatically reduced by the amount of the pro…

• Will I Be Charge for Taxes at Anntaylorfactory.com?

  Anntaylorfactory.com follows all applicable taxing regulations for the areas where Ann Taylor Factory does business. Each of the 50 U.S. states and Puerto Rico has established state tax regulations. Taxes are charged according to the shipping address(es) of your order.

• What is the Pricing Policy Of Ann Taylor Factory?

  "Original" or "Ticket" prices are offering prices that appear on ticket. This means Ann Taylor Factory offered the merchandise in their stores or on anntaylorfactory.com at those prices; however, Ann Taylor Factory may not have sold the item at that price. The savings Ann Tay…

• What is the Billing Information Of Ann Taylor Factory?

  When selecting your credit card payment option, be sure to include the billing information that is associated with the credit card you are using to make your purchase. This will ensure your order is processed without delay.

• How Do I Return Or Exchange an Order?

  Ann Taylor Factory will accept your return or exchange of unworn, unwashed and defective merchandise purchased on website by mail. Unwashed, unworn and defective merchandise may also be returned or exchanged at any Ann Taylor Factory store, with the exception of select merchand…