How Do I Collect My Chow Sang Sang Order?

Related FAQ

• How Long Will My Order Be Kept For?

  If your order isn’t collected from the store within 90 days, then it will be returned and refunded. 

• When Will My Chow Sang Sang Order Be Delivered?

  Before Chow Sang Sang can ship your order, Chow Sang Sang may need to confirm some additional details with your card issuer. Chow Sang Sang's delivery time starts from the moment an order begins processing and includes a 24 - 48 hour period where your items will be packed and s…

• Can I Order a Gift Online?

  Yes, ordering a gift online is easy. Simply choose your gift item and proceed to checkout. On the checkout page, you can add a personalised message which will be printed on a gift card. Finally, the jewellery and gift card will be delivered securely in signature, gift-ready pac…

• Do I Need to Set Up an Account to Place an Order?

  Yes, a Star Shopper account is mandatorily required. Upon successful registration, you will immediately enjoy the many attractive benefits offered.

• What If the Product Or Size I Want is Out Of Stock?

  If the product or size you want is unavailable or out of stock, click the ‘RESERVE IN STORE’ button on the Product Page and complete the form. A Customer Service Representative will contact you shortly after to help you find a piece that matches your requirements.