How Do I Contact Burt's Bees?

Call Consumer Services for purchases made at a retail store, or questions or concerns with a product at 1-800-292-2808 Monday to Friday 9:00 am – 6:00 pm ET.

Related FAQ

  • Does Burts Bees Baby Charge Sales Tax?

    Burt’s Bees Baby is required by law to collect sales tax on orders shipped any states where Burts Bees Baby haS a presence, Connecticut and Colorado. Burts Bees Baby system will automatically calculate the appropriate Sales Tax based on their locations and the Zip Code of the S…

  • How Do I Submit My Resume to Burt's Bees Baby?

    Hello! Burts Bees Baby is the busy bees that build and contribute to an ever growing hive. Every day Burts Bees Baby forage for one of a kind, passionate, and driven individuals who are willing to grow and learn along with our experienced team. Burts Bees Baby's hive is their h…

  • Does Burts Bees Baby Ship to PO, APO and FPO Boxes?

    YES! Only the Standard economy shipping is available to a PO Box. Please allow an additional 2-15 Business Days after the standard economy timeline. 

  • How Will My Orders Ship?

    Burts Bees Baby will offer a flat fee of $5.00 for standard economy shipping on orders less than $75.00 (based on Order Total exclusive of taxes and promotions). On orders totaling $75.00 and greater, Burts Bees Baby offers no-hassle, free shipping!

  • How Do a I Check That Status Of My Application?

    Please allow 2-3 weeks once your application has been submitted. You will be notified via email any additional photos or information not submitted on your application can be sent to wholesale@burtsbeesbaby.com.

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