How Do I Contact Customer Support?

If you have any questions or need help with your YI camera, please don't hesitate to contact YI Technology . The friendly customer support team is always happy to help.

How to Get in Touch  

  • Submit a request on website. 
  • Email YI Technology directly at support@yitechnology.com
  • Call YI Technology at 1-844-234-8492 (M-F 8-4PM PST).
  • Amazon customers can contact YI Technology using the Amazon Buyer-Seller Messaging System or through any of the methods listed above.

YI Technology does their best to answer all inquiries within 48 hours. In most cases, you'll receive a reply much sooner.

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