How Do I Exchange a Product With Another Size?

Now Size exchange is just a few clicks away! Please follow the below mentioned steps to exchange a product with another Size:

  1. Sign In with your registered E-mail ID or Sign In with Google/Facebook 
  2. You can create Size exchange for products purchased from Jabong within 15 days of its delivery under “My Orders” section of App or Website
  3. Click on Order Details of the Order which includes the product you want to exchange
  4. Look for the Exchange Tab to check whether the Exchange is applicable on your product or not
  5. Click on exchange against the product you wish to exchange, if applicable

WHAT NEXT?

Once you have raised an exchange request, you will receive a confirmation on your registered Jabong email ID and SMS containing timelines of pickup and delivery. In case of pickup, Logistics partner may send you a SMS intimating about the same. 

At any time, you can track the status of your exchange requests under “My Orders” of App/Website.

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