How Do I Find a Delivered Package?

If you're seeing that your package was delivered but you have not received it, be sure to check around your property, with your neighbours, or with any other members of your household. The package may have been left in a secure location if you weren't around at the time of delivery. If you still can't locate it, chat ALDO they will gladly get to the bottom of it.

Related FAQ

  • How Long Will It Take for Me to Receive My Refund?

    If you made your purchase with a debit or credit card, you will see your refund within 2-5 business days from the processing date, however it could take up to 10 days for your refund to reach your banking institution. A Paypal refund should be reflected within 2-5 business days…

  • What is the Return Policy Of ALDO Shoes?

    ALDO will guarantee to refund unworn or unwashed items when you return it in sellable condition, with the original receipt and packaging, within 60 days of purchase. Refunds will be credited to the original method of payment. In the interest of hygiene, earrings, cosmetics and …

  • Do I Need to Sign for My Package?

    A signature is not required with deliveries.If you would rather have your package safely held for pick-up, consider free shipping option to any Aldo store.

  • How Do I Protect My ALDO Shoes?

    Protecting your shoes is a vital step in ensuring that they last for all your upcoming occasions. ALDO will carry a vast array of shoe care products from waterproof sprays to cleaning wipes to polishing solutions for leather and suede. The right product for you will depend on t…

  • I Just Placed an Order Online, When Will I Receive It?

    Order delivery and transit time depend on the shipping method you selected. Standard shipping: delivered within 6 business days from the date your order was placed (1-2 business days for handling and up to 4 business days of transit time). Express shipping: delivered withi…

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