How Do I Know If My Items Have Been Shipped?

Related FAQ

• What Should I Do If I Want to Add Or Remove the Items In the Cart?

  Please sign into your rosegal account and select the shopping cart on the top right of the page. You will be able to view all of the items that are currently in the shopping cart. If you wish to delete an item from the cart, simply click on the "Remove" button next to the item.…

• When Will I Receive My Items After I Place an Order At RoseGal Website?

  The duration depends on the shipping method and the destination country. Delivery times vary based on the shipping method used. If the package cannot be delivered on time due to war, flood, typhoon, storm, earthquake, severe weather conditions, or any other situation which cann…

• Does RoseGal Provide an Invoice?

  Yes. Once RoseGal have received an order and payment has been cleared, the invoice will be sent to you via email.

• Can I Get a Discount If I Make a Larger Order?

  Yes, the more pieces you purchase, the higher the discount. For example, if you buy 10 pieces, you will obtain a 5% discount. If you are interested in purchasing more than 10 pieces, RoseGal would be happy to provide you with a quote. Please contact Sales Department on Support@…

• How Do I Change the Shipping Method?

  Once you have placed an order, the shipping method should not be altered. However, you can still contact Customer Service Department at support.rosegal.com. Please do this as soon as possible during the order processing stage. It may be possible for RoseGal to update the shippi…