How Do I Know If My Payment Has Been Received?

Related FAQ

• How Do I Change the Shipping Method?

  Once you have placed an order, the shipping method should not be altered. However, you can still contact Customer Service Department at support.rosegal.com. Please do this as soon as possible during the order processing stage. It may be possible for RoseGal to update the shippi…

• After Payment Has Cleared, How Long Do I Wait Until My Order is Sent Out?

  RoseGal's handling time is 3-5 days. This means that your item(s) will generally be sent out in 3 business days.

• Why is the Shipping Cost On Some Item So Expensive?

  The delivery cost depends on the shipping method that is selected, along with the shipping time and the destination country. For example, if the shipping cost between UPS and FedEx is 10 US dollars, RoseGal's advice is to choose which option best meets your individual needs, ba…

• How Do I Track My RoseGal Order?

  Once RoseGal provides you with the tracking number, you will be able to check the item delivery status online by accessing the website of the relevant delivery company.

• Does RoseGal Provide an Invoice?

  Yes. Once RoseGal have received an order and payment has been cleared, the invoice will be sent to you via email.