How Do I Know My Credit Card Information is Protected On the Site?

At Dermstore they take your security seriously and go above and beyond to protect your information. Your credit card information is transmitted to Dermstore through a highly secure SSL connection, which cannot be intercepted. Once in Dermstore's system your credit card information is encrypted, meaning no one has access to that information at any time. Dermstore is under a strict quarterly security audit and purge all credit card information after 60 days.

Related FAQ

  • What Does "Out Of Stock" Mean At DermStore?

    Out of Stock means Dermstore does not currently have inventory for the item. In most cases, the item has been ordered and is on its way to warehouse. The estimated time of arrival is often dependent on the manufacturer.

  • Why Isn't My Promo Code Working?

    Promo codes can be specific to dates, products or minimum total amount. All promotional offers, emails and sales, including the Favorites 10% off discount cannot be combined with any other offer and excludes all sale items. If you are experiencing an error with your promo code …

  • How Can I Track My DermStore Order?

    DermStore will provide tracking information in your shipment confirmation email that is sent out once your item has been shipped. You can also view this information online in your account under "Track an Order" or on the Order Status Page.

  • If I Place an Order With Multiple Payment Types How Will I Be Refunded?

    If a gift card or store credit was used for a purchase with a credit card, and an item is returned, the amount paid with store credit or a gift card will be refunded first. If there is an additional balance due, it will be returned to the secondary form of payment.

  • Does DermStore Charge Sales Tax?

    Dermstore charges sales tax in every U.S. state except those that do not have a sales tax: Alaska Delaware Montana New Hampshire Oregon

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