How Do I Know My Order Was Placed?

Related FAQ

• I Don't Have My Package But Tracking Shows Delivered.

  Please check all places around your home that the package may be left upon delivery. Sometimes the order may be left at a side/back door or hidden behind a plant or furniture in front of the house. Spencer's also suggests that you check with your neighbors or the others househo…

• I Just Received My Item, and It's Damaged! What Do I Do?

  If your item arrives defective or damaged in transit, please contact Spencer's to resolve the problem. Please have pictures ready to send Spencer's of the damaged items and damaged areas. Please be advised, all returns must be made within 30 days of receipt.

• If I Am Paying With Paypal, Can I Select a Different Shipping Address?

  Of course! You will have two opportunities to change your shipping address when placing the order. The first opportunity will be after you sign into you PayPal account as the first question PayPal ask is if the address provided is the address you want the order shipped to.If yo…

• I Received the Wrong Item, How Do I Get What I Ordered?

  Mistakes happen. Sometimes you may receive the incorrect item…Spencer's wants to know about this so Spencer's can fix it! Please contact Spencer's. If you choose to email Spencer's, please provide us with a picture of what you received so Spencer's can get the issue corrected i…

• Will I Be Notified When My Order is Shipped?

  Once your order has shipped, a tracking confirmation will be sent to the email address submitted with the order. This email will contain your tracking number which Spencer's advises be used to track your package and ensure proper delivery.